360 Degree Feedback > What is it?

This is an internet based, browser-accessed 360 feedback software as a service (SAAS) solution. The service is supported by expert leadership, management and strategy consultants.

I want to know more about 360 feedback

This software is provided with a full service option, or you can do-it-yourself, or there is a version developed specifically for HR consulting and training companies.

Full service option

Includes 360 feedback questionnaire design by expert consultants, survey question set-up, administration of the online 360 process, production of 360 reports, debriefing participants, individual coaching and group feedback using overall team results.

If you already have a questionnaire, we will use our software to administer this online

Partnership software application for HR consulting or training companies

Provide 360 feedback services to your own clients using our software solution as the back-end. We will set you up with an Administration Panel which will allow you to run the process from end to end and badge all surveys, documents and reports with your own logo or your client’s logo. Training and help desk is free.

Do-it-yourself option

Allows businesses to manage their own internal 360 performance assessments using our web-based software solution.
Contact us for a sample 360 feedback report


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360 Degree Feedback > What does it cost?

Discounts apply to AHRI members.

Costs apply per report, with the unit cost decreasing as the number of reports increases.

We provide the full range of 360 feedback services to suit your needs and budget.
Contact us for a quote
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360 Degree Feedback > Is it for my business?

Business challenges this service addresses:

  • Do you know how well the leadership of your business will be able to drive your strategic priorities?
  • Are your businesses leadership strengths and weaknesses formally measured?
  • Do you know which aspects of leadership need the most development and which are so good they separate you from the pack?
  • Does every manager have an individualised leadership development program and are your leadership teams working together to improve known leadership deficiencies?

When done properly, 360 degree feedback answers all of these questions. It is one of the best ways of measuring and managing improvement in leadership capabilities. It bases assessments of leadership strengths and weaknesses on data, not anecdotes, and it allows measurements to be taken over an extended time period.

Features and benefits of the 360 feedback software solution

  1. Simplicity – our 360 feedback process is designed for simplicity so that the process does not detract from the outcome which is where all attention should be focused.
  2. Hosted – the software is hosted by iedex and all you need to complete the 360 process is access to the internet and a web browser.
  3. Measure leadership ability to achieve strategic priorities – create transformational leadership capability profiles for any management level or business area.
  4. Urgency barometer – analyse how well your leaders are performing on the leadership attributes which are considered particularly important to business success.
  5. Front runners and hot spots - highlight the signature strengths of the participant and benchmark them against the cohort. Do the same for development needs.
  6. Data variability - The detailed data tables in our reports indicate the degree of variance around the mean score for each question and observer category.


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360 Degree Feedback > How do I do it?

We can help you plan, communicate and manage a 360 feedback process.

View our 360 feedback process step by step (pdf)

If you need to formalise your leadership capability requirements prior to running a 360 feedback process, our management consultants can help you develop a leadership capability framework.

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360 Degree Feedback > Can I learn more?

Here is some additional information about 360 feedback and the software solution.

Traps in using 360 feedback for incentive payments.

Are you ready for a 360 feedback process?

ROI on 360 feedback surveys

Businesses who use regular 360 feedback processes find that this encourages managers to continuously improve their effectiveness. Our surveys show a 10% improvement over a three year period in leadership effectiveness as rated by staff.

Businesses who apply capability assessment and development have a greater return on their learning and development dollar. People concentrate on capability improvement because their career depends on this. 360 degree feedback is an accurate measure of behavioral capability.

By using 360 degree feedback you are establishing a benchmark for measuring improvement. It is up to you decide what is worth measuring and to ensure these attributes are contained in the diagnostic. This way you create your own, customized ROI measures.

Making the best of your 360 feedback results

Our research and experience has shown that the best results are achieved by designing a targeted development plan and starting its implementation within two weeks of your 360 report debrief. The long term effectiveness of your plan is achieved by assessing your progress and fine tuning your development strategies on a quarterly basis. We will automatically contact all participants, encourage them to check their progress and provide them with handy hints on how to restart stalled development plans.

iedex 360 4 stage development cycle


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360 Degree Feedback > Start Now

Request Pricing or a Demonstration

To request a price or a demonstration click here.


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