"Simply Strategic"

SMART Survey >What is it?

This is a suite of online organisational surveys supported by expert leadership, management and strategy consultants. The surveys cover:

  • Employee satisfaction and opinion (many options)
  • Employee exit data
  • Organisational performance culture analysis
  • Innovation audit survey
  • Customised surveys built to your specifications
All surveys provide industry benchmarks for comparative analysis.

Confidentiality and security

Our online surveys are browser-accessed with data held in a Tier 1 Australian data warehouse to ensure security and complete confidentiality.

Strategic focus

We specialise in survey analyses that inform executives and senior managers.

Cost effectiveness

Our research team has enabled us to create SmartSurvey© questionnaires that provide multiple strategic analyses from a single survey. This gives you significant cost benefits.

Urgency barometer

We will analyse how your business is performing on the attributes which are considered most important by staff, managers and other stakeholders.

Service options

We provide 3 service options:
  • Full service option
    Includes survey customisation, a communications strategy, survey set-up, administration and closure, production of survey reports with benchmarks, provision of analysis and recommendations by demographic attribute, presentations to the executive and divisional managers and development of implementation plans for major initiatives

    If you already have a survey, we will use our software to administer it online.

  • Benchmarked reports option
    For those who prefer to conduct their own analysis of the results.

  • Software applications for consulting or training companies
    Starting in October 2011 we will be providing business and HR consulting and training companies with the ability to service their clients using our software solution as the back-end. We will set you up with an Administration Panel which allows you to run the process from end to end and badge all surveys, documents and reports with your own logo or your client’s logo. Training and help desk is free.

SMART Survey > What does it cost?

Discounts apply to AHRI members.

Costs vary according to the number of staff surveyed, the extent of data breakdown required and the detail of analysis and recommendations requested.

Our full range of survey services enables you to find an option that fits your needs and budget.

Contact us for a quote.
Here are some of the benefits you can expect from a survey:
  • Our strategic consulting arm has identified that businesses in transition can devote as much as 20% of their total resources to accomplish this. Without knowing their transformational leadership profile and their change management capacity, the full amount of these resources could be at risk.
  • The increasing focus on sustainability across the globe is leading to businesses measuring their "sustainability" profile. Our tool uses the Dow Jones Sustainability Index as the basis for providing you with a means of measuring your sustainability by combining financial, environmental and social criteria.
  • We measured the cost of disengaged staff at over $34 million p.a. for one of our large clients. This led to several high-profile, executive-led initiatives to strengthen engagement levels.
  • Most businesses know their cost to recruit. This cost can double for businesses with a poor employer of choice profile.

SMART Survey > Is it for my business?

Does your business require analysis of any or all of the following?

Employee engagement – employee engagement is correlated with financial performance and customer satisfaction. We will calculate your employee engagement profile by statistical analysis of survey results and estimate the financial costs of employee disengagement. We will identify your primary drivers of improved employee engagement and recommend ways to apply this to improve your financial performance and customer satisfaction.
Transformational versus transactional leadership profile - this strategic analysis assesses whether the leaders in your business can meet the strategic challenges you face. If you have a significant level of strategic change planned, you will need a net balance of transformational leadership skills. If you are not extracting full value from your current business model it may be because you have deficiencies in your transactional leadership profile.

Employer of choice profile (EOC) - this is also known as Employee Value Proposition (EVP). It analyses ten Australian criteria that determine the extent to which your employees want to work for you.
Values and behaviours analysis - this strategic analysis measures the extent to which staff live the values of your business and how well managers role model the values. It allows you to reinvigorate your values and behaviours support programs.
Sustainability profile - this strategic analysis constructs a sustainability profile of your business based on the Dow Jones Sustainability Index.
Accountability profile- this strategic analysis assesses the perceived effectiveness of business planning, performance management and change management in your business.
Generation Y profile - This strategic analysis assesses the extent to which your business is addressing the known preferences of Gen Y employees - they are the future of your business.
In addition to these strategic analyses, this survey will provide you with the following:

Overall profile – analysis of teamwork, innovation, adherence to your values and behaviours, learning and development, essential work requirements, communications. For each of these we provide front runners and hot spots to highlight the signature strengths and problem areas of your business and benchmark them against your sector.

Leadership profile – staff versus manager’s survey scores, quality of immediate supervisor, staff perceptions versus leaders self perceptions of their leadership skills.

The performance profile – effectiveness of planning, performance management, quality of learning and development, attitudes towards innovation.

Recognition profile – feedback, incentives, selection and promotion practices.

Exit surveys – by using iedex as an independent service provider, employees who are leaving your business will be more forthright. You can benchmark your data against industry averages.

Innovation audit survey – conducted in conjunction with Innovation and Business Services Australia (IBSA) will give you a profile of your businesses innovation strengths and gaps based on 4 pillars of innovation.

Organisational performance culture survey – identifies how well your business uses performance plans an processes at the individual, team and divisional levels.

SMART Survey > How do I do it?

Contact us for a no obligation consultation to discuss your business requirements and how surveys could inform your decision making.

We will help you plan, communicate and project manage the survey or provide free advice on how to do it yourself.

Contact us for assistance

SMART Survey > Can I learn more?

Here is some additional information about organisational surveys to assist you:

Why you should know the transformational versus transactional leadership capabilities of your managers.


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SMART Survey > Start Now

Request Pricing or a Demonstration

To request a price or a demonstration click here.


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